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Contact DBBet Tanzania

Questions about your account, a deposit or withdrawal, a bonus or the app? Here's how to reach us. Support is available in Swahili and English.

General enquiries

info-en@db-bet-team.com

Security & account safety

Report a security concern, suspicious activity, or account compromise: security@db-bet-team.com

Before you contact us

Many questions are answered faster in our guides:

Deposits & withdrawals: see how to deposit and withdraw with mobile money (Vodacom, Tigo (YAS), Airtel, HaloPesa).
Installing the app: see how to download and install the DBBet app.
Bonuses: see current offers and how to claim them.
Promo code: see the DBBet promo code page.

When you message support

To help us sort things out quickly, please include:

The phone number or username on your DBBet account.
What happened, and when (date and time).
For payment issues: the mobile-money transaction code and amount.

Never share your password with anyone. DBBet staff will never ask for your full password or mobile-money PIN.

Responsible gaming & help

If you need support with gambling itself, please see our responsible gaming page. You can also get confidential international support through GamCare, Gamblers Anonymous or BeGambleAware.